Professional Services

CRM Program

The Performance Matters Customer Relationship Management (CRM) program sets us apart from other business partners. Your CRM works as an extension to your professional development team. Our CRMs have a strong background in education and the use of educational technology. Their primary responsibilities are to ensure a successful implementation of Performance Matters and to architect a professional development plan that results in all stakeholders using the system with fidelity.

Implementation Management

Performance Matters implementation management services are second to none. As a by-product of hundreds of implementations for school systems small and large, we have developed a comprehensive process for ensuring a successful implementation. An interactive project plan is shared electronically with our customers so that the responsible parties can monitor the implementation progress every step of the way.

Training & Certification

Performance Matters has a dedicated professional services team with deep expertise in education and instructional technology. The team is supported by a broad and deep training curriculum designed to support the successful implementation of Performance Matters products. Our continuing education programs can be delivered via instructor led training or by subscribing to our comprehensive on-line certification program

Professional Development Videos

The following Training Videos are available for customers of Performance Matters. Videos will continue to be added here as additional webinars are recorded and edited.

ADMS & Testing

FASTe & Observer

* For password information please contact your district’s customer relationship manager or

Performance Matters Confidential Information: Restricted for CUSTOMER USE ONLY


  • Superb product!  Teachers are easily able to uncover issues with student learning.  Terrific support staff!  Together we make a difference in students’...

    Regina Greely, Supervisor of Data Warehousing and Instructional Technology
  • There is Performance Matters and then there are the rest of the vendors.

    Dr. Frank Raffone, Assistant Superintendent
  • We made the largest one year gains in the history of the school district and we couldn’t have done it without Performance Matters.

    Dr. Fran Adams, Superintendent

Our Products

  • FASTe: Formative Action System for Teacher Effectiveness.
    The only teacher effectiveness platform that supports teaching and learning “formatively”.
  • ADMS: Assessment and Data Management System.
    Our flagship product used by school systems nationwide to continuously monitor and improve student learning.

Contact Information

Performance Matters
1600 Lee Road
Winter Park, Florida 32789

Telephone: 407.645.1800

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